Our Process

What’s the Process?

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Step 1: Request a Quote

Complete our Online Enquiry/Application Form for a personalised quote specific to the type of inspection service you require. This will be responded to as a matter of urgency between 08:00 – 20:00, 7 days a week. Or call Simon on 0432 078 606 to discuss your requirements in person.

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Step 2: Book a Time

Once you’ve approved our quote, we’ll promptly reach out to the Real Estate Agent to schedule the earliest possible inspection time. Recognising the time-sensitive nature of your decisions, we aim to conduct the inspection within 2-3 days of consultation

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Step 3: Inspect Property

The onsite inspection usually takes approximately 2 hours. This can vary depending on how many inspectors are on the job, the type of inspection service requested and the specific property itself. The scope of the inspections covers; buildings and structures on the immediate site, roofing components, subfloors and roof void, surface drainage, driveways and paths, and more!

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Step 4: Verbal Briefing

At the conclusion of the site inspection, our inspector will call you to summarise findings and discuss any significant issues or concerns noted during the inspection. This provides instant feedback to you on the property inspected. It is a critical component of ensuring that reported defects, safety issues and maintenance recommendations are clearly understood.

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Step 5: Compile Report

Compiling the report involves collating all of the inspection results together and presenting it in a thorough, detailed, yet readable format. This process takes longer than the physical inspection itself, however, we believe this is a critical component of our service and sets us apart form our competitors. The report clearly identifies minor and major defects including potential safety hazards, structural concerns and where requested to do so, a timber pest assessment.  The report is sent electronically, in most cases, the evening of the inspection.

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Step 6: Further Advice

Upon receiving your report, we are at your disposal for additional consultation and clarification as needed. We are delighted to provide ongoing guidance regarding the inspected property or any prospective properties you may be contemplating. We strongly encourage you to explore our testimonials, social media presence, and previous Google reviews for further insight into our services and client satisfaction.

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